Making the switch to an on-site predictive dialer

The idea of owning dialing software to keep your agents busy on the phone is a lucrative one. Many of our clients assume this task is too difficult, or takes too long.

Well, it doesn’t and we will tell you why.

When you have Voicent staff setup your Voicent Agent Dialer(Predictive Dialer) you will need:

1. A Windows PC to install the dialer on
2. An Internet Connection for dialer and agent computers
3. VOIP or Analog phone service(We can help you signup for one if you do not already have one)
4. Lead list (.txt or .csv file)
5. Computer and headset for each agent

As long as you meet the above requirements, our expert Voicent staff can remotely log-in and install Voicent Dialing Software onto your Windows computer and we can install the Agent software for your Agents’ computers.

Once we remotely access your computer and install everything we will then proceed to give you a 1 to 3 hour training session giving you the confidence to use Voicent software. We have a plethora of knowledge base articles, youtube videos, and in-product documentation that lets you easily find any information you might need.

If you would like to find out exactly how long or how much it would cost to move over to an “on-site” Predictive Dialer, call us today!