Tag Archives: rules engine
Call Center Manager – Rules Engine
Introduction CCM Rules Engine Keys Campaign Keys Call Keys Line Keys Agent Keys Operators Built-In Functions Examples BroadcastByPhone Example AgentDialer Example IVR Studio BroadcastByPhone Example Introduction The Call Center Manager(CCM) Rules Engine is a new tool created by Voicent Communications. … Continue reading
Posted in Call Center Software
Tagged call center manager, ccm rules, ccm rules engine, ccmre, rules engine