Voicent credit package

Voicent cloud service uses credit package to offer discount for customers whose usage reach certain volume.

To start, the pay-as-you-go package is offered at 4 cents per minute or per text. This is suitable for low volume usage. The others packages are 2,500, 6,500, and 25,000 credit packages, which correspond to 3, 2, and 1.5 cents per minute / per text rate. These packages are your commitment for certain usage per month. So if there are unused credit in your account at the end of your billing cycle, these credit will not carried over to next month.

If you use more credit, the overage will be billed at the same rate as your package rate. For example, if you have a 6,500 credit package (which billed at 2 cents per minute) and you used 7,000 minutes, the extra 500 minutes are billed also at 2 cents per minute.

(Please note this article does not apply to on-premise software, which uses your own telephone service)