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Posted on February 12, 2016
You can upload your audio file and use it for your campaign message. The audio file must be in the telephony format: PCM 8K, 16 Bit, mono.
Next: 3.2 Designing A Press-1 Campaign
How to convert my audio file to the telephony format
If your audio file is in a different format, such as mp3, you can convert it to the specified format by using some audio file conversion software such as Audacity or Goldwave. For best quality, it is best to save your original file using the telephony format.
It is also possible to have the system call you to record your message. The recorded audio is automatically saved using the telephony format.
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