Author Archives: Voicent Info
Interacting with JSON Posts in IVR Studio
Starting with release 9, Voicent will offer JSON POST support throughout IVR Studio. The steps below will show you how to take advantage of a JSON. First, select your parent element in IVR Studio, for an Incoming Call it will … Continue reading
Posted in IVR Usage
Tagged ivr-studio, json, json post
SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in IVR Usage
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, VOIP
Tagged auto dialer, broadcast, broadcastbyphone, column, IVR, ivr-studio