Yearly Archives: 2008

IVR solution for non-profit organization

We are looking for an IVR solution for a small Non-Profit Organization. It is located in Toronto, Ontario. Actually the issue which we are facing is that there are like 3000 calls per month. Out of these 3000, only 700-800 … Continue reading

Posted in IVR Usage |

Inbound IVR with multiple Skype lines

We are experimenting with SKYPE and inbound campaigns mostly. What is the pricing for IVR STUDIO / GATEWAY? On your site it speaks of lines, but I assume that’s analog lines connected directly to the computer running your software. I … Continue reading

Posted in IVR General |

IVR for inbound survey

We currently outsource an IVR project with another company that provides the below features. Can you confirm whether these features are available in your IVR Studio product: When conducting survey questions, when a user wants to change an answer because … Continue reading

Posted in IVR Usage |