Monthly Archives: July 2009
VOIP IVR
A VOIP IVR is an IVR software that automatically handles incoming or outgoing calls over Voice over IP (VOIP). Voicent IVR Studio is used for both inbound IVR and outbound IVR. Besides the general benefits offered by an IVR system, … Continue reading
Caller ID and number of rings
We purchased your FlexPBX/IVRStudio Enterprise 4 line. I understand you have caller id capability, but the __VG__CALLER_ID_NUMBER__ and __VG__CALLER_ID_NAME__ variables are empty. What do we have to do to make that work? Log files are submitted The following lines are … Continue reading
Sipgate Auto Attendant IVR
Having now downloaded the voicent gateway 7.0.2 I am still unable to get the Voicent gateway working, it displayed another message, which is stated below. Status: Failed to start Event_Category_linestate::REGISTER_FAILED::CAUSE_UNKNOWN For your reference I have also attached the updated version … Continue reading