Monthly Archives: July 2009

VOIP IVR

Posted on July 22, 2009

A VOIP IVR is an IVR software that automatically handles incoming or outgoing calls over Voice over IP (VOIP). Voicent IVR Studio is used for both inbound IVR and outbound IVR. Besides the general benefits offered by an IVR system, … Continue reading →

Posted in IVR Usage, VOIP |

Caller ID and number of rings

Posted on July 18, 2009

We purchased your FlexPBX/IVRStudio Enterprise 4 line. I understand you have caller id capability, but the __VG__CALLER_ID_NUMBER__ and __VG__CALLER_ID_NAME__ variables are empty. What do we have to do to make that work? Log files are submitted The following lines are … Continue reading →

Posted in IVR Developer, IVR Usage |

Sipgate Auto Attendant IVR

Posted on July 15, 2009

Having now downloaded the voicent gateway 7.0.2 I am still unable to get the Voicent gateway working, it displayed another message, which is stated below. Status: Failed to start Event_Category_linestate::REGISTER_FAILED::CAUSE_UNKNOWN For your reference I have also attached the updated version … Continue reading →

Posted in IVR Usage, VOIP |