We want to create prompt to transfer call to different Extaintions. like we will create one prompt “press your extainsion number to transfer your call” then call should transfer to dialed exten number. This should be easy to implement in … Continue reading →

How to make the default female voice for time and date to work Go to Voicent Gateway > Setup > options > TTS tab, choose “female” for “pre-recorded voice selection” did that – how do you use that in IVR? … Continue reading →

I am trying to set up our message to play. The message is two seperate files, one with the sales pitch and one with the options. I want there to be an option to repeat the options message only and … Continue reading →