According to Jacksonvilleprogress.com, the US Department of Transportation grants $231,000 to the city of Tyler, Texas with the intention that the money will be used to establish an One-Stop Regional Transportation Call Center. The call center will be located in Smith County and it will be available to any resident in the 14-county East Texas region.
The transportation call center will act as a hub for callers to gain information about travel agencies depending on the trip needed. Even though any East Texas resident is able to use the service, the project focuses particularly on benefiting veterans. The other goal is to further connect East Texans to public transportation.