National Association of Insurance Commissioners (NAIC) Sets Up Consumer Call Center in Aftermath of Superstorm Sandy

According to the Insurance Journal, the National Association of Insurance Commissioners (NAIC) are working cooperatively with state insurance regulators to help the victims of Superstorm Sandy. As a way to assist field calls and respond to residents’ needs, the NAIC has set up a “consumer assistance call center” last week in the NAIC’s Central Office in Kansas City, Missouri.

Initially, the call center will help support the New Jersey Department of Banking and Insurance because the organization responds to a high volume of telephone calls regarding losses associated with Superstorm Sandy.

Kevin McCarty, NAIC President and Florida Insurance Commissioner said “This call center will effectively allow us to centralize and maximize our ability to promptly assist consumers during this difficult time…”