Tag Archives: call center
Setting up Zoho Integration with Voicent Software
I already use Zoho CRM, is there a way for me to integrate that with Voicent’s dialer software? Voicent features a built-in integration option with Zoho CRM, making extremely easy to make use of your Zoho account along with Voicent … Continue reading
Posted in Call Center Software, Predictive Dialer
Tagged agent dialer, agentdialer, auto dialer, call center, call center crm, predictive dialer, predictivedialer, voicent, zoho, zohocrm
Making the most of Agent Dialer’s answering machine detection and handling features
When I am predictive dialing can I have the program just skip answering machines or automatically leave a message? Voicent’s predictive dialer, Agent Dialer, can handle answering machines and voicemails in a couple of different ways. If you are most … Continue reading
Salesforce CRM Outbound/Inbound Dialer integration
How can Voicent integrate their software with our Salesforce CRM? Voicent works hard in fulfilling our customers’ needs. We pride ourselves in simplifying your business needs to save you time, energy, and cost. Voicent just released a new feature where … Continue reading
Posted in Call Center Software, Developer, Predictive Dialer, voip
Tagged agent dialer, auto dialer, call center, call center crm, call center manager, crm, dashboard, dialer, inbound, integration, outbound, salesforce, salesforce crm, voicent