Yearly Archives: 2009

Integrate with SugarCRM

Posted on March 20, 2009 | By Voicent Support

We intend to acquire a predictive dialing system and integrate it with our CRM system, SUGAR CRM. Advice? It should be easy to launch Voicent predictive dialer with the following command line: adialer.exe your call list.aoc -pd -phoneno phone number … Continue reading →

Posted in Predictive Dialer |

Test Remote Agent using shareware

Posted on March 5, 2009 | By Voicent Support

I want to test Agent Dialer before buying it. How can I test the screen popup on another computer? Before release 6.4.1, you can test the screen popup only on the same computer. This restriction has been removed. If you … Continue reading →

Posted in Predictive Dialer |

Skype line for predictive dialer agent

Posted on January 14, 2009 | By Voicent Support

Does the skype instance run locally on the machine with the “Agent Dialer” app on it (Client computer), or does the skype instance run from the machine with the “Gateway” app on it (Server computer) ? With the eval version … Continue reading →

Posted in Predictive Dialer |