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Monthly Archives: June 2010
Dialing mode
When using the Gateway with a SIP account and using the Broadcast by Phone application i insert 20 calls and when i start the calls i hear nothing in my headset, it says it has left a message but i … Continue reading
Posted in Predictive Dialer
Shoretel Predictive Dialer
I’ve been looking at the Agent Dialer and Gateway products. We are interested in implementing a predictive dialing capability, but I have a technical question. We run an outbound call center doing lead qualification and live lead transfer. We use … Continue reading
Posted in Predictive Dialer
Use Predictive Dialer with CRM
If I want to buy only the product “Agent Dialer (predictive dialer)”, for 4 lines (for example) the cost is ($ 899), but also I have to buy the software agent gateway to 4 lines ($ 999) or This product … Continue reading
Posted in Predictive Dialer

