Monthly Archives: June 2011
Play message then auto transfer
Can AgentDialer be setup so that it transfers a live call to a specifed phone number which any agent can answer as opposed to a pop-up on the agent’s screen? I want it to work like BroadcastByPhone Call Transfer but … Continue reading
Posted in Predictive Dialer
Allworx Phone System
Has anyone successfully connected you product to the Allworx Phone System? If I pay for technical support will your technicians assist with connecting to the Allworx phone system? The basic idea or steps of connecting to a PBX system is … Continue reading
Posted in Predictive Dialer, voip
Predictive dialing speed
The pace of the calls were way too fast and failed the rest of the calls due to agent unavailability. What is the best way to ensure that the dialer stops calling when all agents are not available or on … Continue reading
Posted in Predictive Dialer