Monthly Archives: July 2012

Use headset with predictive dialing

Posted on July 17, 2012

I am still in need of resolution to the reason my headset does not work with this dialing system…………….. I CAN NOT USE THE DIALER until this is resolved. My headset works just fine with my softphone. But when I … Continue reading →

Posted in Predictive Dialer |

U.S Department of Transportation Funds Tyler, Texas its own Call Center

Posted on July 11, 2012

According to Jacksonvilleprogress.com, the US Department of Transportation grants $231,000 to the city of Tyler, Texas with the intention that the money will be used to establish an One-Stop Regional Transportation Call Center. The call center will be located in … Continue reading →

Posted in Call Center Software |

Change Network Adapter Order in Windows

Posted on July 3, 2012

Voicent gateway sometimes fails to start on some computers with multiple network adapters, where one is used for internal networks and the other for external networks. Since Voicent software uses the primary adapter (the first adapter) for connecting to your … Continue reading →

Posted in Call Center Software, Predictive Dialer |