Monthly Archives: January 2013

Call Center Manager – Campaign, Agent, and Drop Rate reports coming to mobile devices!

January is an exciting month at Voicent Communications, we are rolling out a new update towards the end of the month that is jam packed with new features! We believe a Call Center’s Manager can never have too much control, … Continue reading

Posted in Predictive Dialer |

Broadcore Setup Guide

Using the Broadcore Quick Start Guide, we will write a quick article explaining how to set up Voicent software with Broadcore.com. Voicent Software Requires: Display Name – name or phone number SIP ID / User ID – phone number x … Continue reading

Posted in Predictive Dialer |

Voicent Predictive Dialer Compared to Traditional Dialers

Voicent Communications, Inc has been in the telephony/auto dialer/predictive dialer/Voice over internet protocal(VOIP) business for over 12 years! During those twelve years we have been able to create intricate, easy to use software including our award winning Auto Dialer, Predictive … Continue reading

Posted in Predictive Dialer |