Monthly Archives: February 2014

Making the switch to an on-site predictive dialer

The idea of owning dialing software to keep your agents busy on the phone is a lucrative one. Many of our clients assume this task is too difficult, or takes too long. Well, it doesn’t and we will tell you … Continue reading

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Flexibility with your Predictive Dialer

As Voicent’s customer base continually expands we get an increasing number of innovative ideas, feature requests, as well as general complaints about other Predictive Dialers on the market. We strive to meet all of our clients concerns and address them … Continue reading

Posted in Asterisk, Call Center Software, Developer, Predictive Dialer, voip | Tagged , , ,

BrokerOffice Integrated Dialing Software

I am currently using BrokerOffice which is an insurance lead vendor and the difference between them and other lead providers is that they will send the lead directly to my current dialer as they receive it. It is literally a … Continue reading

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