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Use predictive dialer to run multiple campaigns

Will this software handle multiple campaigns simultaneously? If so, please send the proper instructions…or refer me to a link to obtain this information

Running multiple campaign using Agent Dialer is pretty easy. To Voicent software, a campaign is simply a Windows file, a call list that can be loaded into Agent Dialer spreadsheet window. To run multiple campaigns, simply run multiple Agent Dialer software, each loads a different campaign call list.

Multiple Campaign Options

It is strongly recommended not to over load the gateway by specify the number of lines to use for each campaign. For example, if you have a 24-line system, and you want to run 3 campaigns together. It is best to make sure the total number of lines from the three campaigns is 24. You can specify the number of lines used for a particular campaign when starting predictive dialer.

You can also specify different agents for different campaigns. If agents is not specified, all agents that are logged in will receive connected calls. This option can be specified in the same predictive dialing options window.

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