Skype limitation of 50 outbound calls per day

Hi, I’m a current voicent user and I love the product. Skype is now limiting calls to 50 a day and I need about 100 so I read about adding another skype account and to be used with my autodialer program. After I get a 2nd skype account, how do I incorporate into my voicent program so that I can make 100 calls per day without additional skype charges? Thanks

Yes, it is unfortunate that Skype sets the 50 calls per day limit for its “unlimited calling plan” without providing an alternative. Most people won’t mind to pay them more for an account with higher daily limit. We are currently working on supporting SIP in release 7. Once release 7 is ready, you will have more choice of VOIP service providers to use with Voicent products.

Using multiple Skype accounts is a feasible workaround. You have two choices to make it working with Voicent.

1. Switch to a different Skype account manually

After 50 calls, stop AgentDialer and exit. Open Skype window, sign out and then sign in using a different account. Restart Voicent Gateway by clicking the Start/Stop button on the gateway main window. Then open AgentDialer and start again.

2. Use “line rotation” feature

“Line rotation” is a feature that is available in the Enterprise Edition. It basically allows you to start as many lines as you wish, with a different Skype account for each line. Then each line will be rotated in to make an outbound call. Once the call is made, the line will be rotated out and the next line will be rotated in. The system maintains the number of active lines to be the same as the number of licensed lines. For more details, please see new Skype fair usage policy.