SugarCRM – Voicent Predictive Dialer Integration

Voicents’ Predictive Dialer is available on the SugarForge. It is fully integrated with SugarCRM to deliver you a seamless and easy way to trigger predictive calls directly from your web browser.

The benefits of Voicent Predictive Dialer being integrated with SugarCRM is that everything can be handled from your web browser! Before you had to manually move the phone list from your SugarCRM into Voicents Predictive Dialer spearsheet.

Some features of the Voicent Predictive Dialer Addon are as follows:
Single-click to launch Voicent (www.voicent.com) Agent Dialer for predictive dialing or power dialing. Automatic call status update, record audio file, play audio file, and transfer calls to a phone, extension, or an agent. Works with an analog phone line, Skype, Skype Connect, PBX systems, or SIP based VOIP service.

No other predictive dialer offers a SugarCRM experience like Voicent Communications, Inc does!

To check out our predictive dialer page on the SugarForge, follow this link: http://www.sugarforge.org/projects/predictive-dial