Call list operation

CAN WE SORT THE TELEPHONE LIST THAT IS BEING CALLED WHILE THE SOFTWARE IS DIALING THE SAME DATABASE OF NUMBERS

No, that will confuse the program as to which numbers are being called. You must first stop the calling, wait till there is no “in progress” calls in the spreadsheet, and then sort the list.

If you just need to analyze the campaign, copy the call list file (.voc) to a different file, then you can sort or process the list anyway you want, without stop the calling.

WE WANT TO BE ABLE TO SKIP DOWN IN OUR TELEPHONE DATABASE NUMBERS THAT ARE BEING CALLED AND CHOOSE A NEW TELEPHONE NUMBER SERIES TO START CALLING. EXAMPLE: WE WOULD LIKE TO HAVE ONE COMPLETE DATA BASE OF TELEPHONE NUMBERS AND BE ABLE TO START CALLING WHEREVER WE DETERMINE WE WANT TO CALLING IN THE LIST WITHOUT HAVING TO ALWAYS CUT AND RESORT LIST

It is much easier to break down the list, with each series saved to a different call list. You can then simply using different call list to call. It is also better to have a shorter list, since that reduces the time needed to save (auto save) the real time call status.