Monthly Archives: August 2012

Want to start doing an email newsletter but don’t know where to begin?

Posted on August 19, 2012 | By Voicent Customer Service

Voicent has begun distilling its How to Guide for Email Newsletters into brief articles specifically geared to various industries. The first in the series focuses on small- to medium-sized businesses looking to create email newsletters for lead generation, customer relationship … Continue reading →

Posted in Business, Communication Best Practices, Email marketing, How to, Nonprofit communication, SMB Marketing tips, Voicent |

New Voicent publication: How VoIP helps build Call Centers faster, cheaper and better

Posted on August 12, 2012 | By Voicent Customer Service

The astonishing advances that VoIP technology has brought to the Call Center is the subject of Voicent’s latest publication. Available at Voicent.com as well as in a presentation format on Slideshare.com, the publication provides an overview of the differences between … Continue reading →

Posted in Business, Call-center management, Communication Best Practices, technology, Voicent, VoIP, VoIP 101 |