VoIP will help London as it hosts the world

Posted on July 8, 2012 | By Voicent Customer Service

Thanks to VoIP services, the streets and public transportation systems of London may be a little less burdened later this month.

Fully half of London’s businesses will be asking employees to work from home when the city plays host to the 2012 Summer Olympics, according to London-based Telepliant, Ltd, the UK’s largest provider of VoIP services.

Citing a study by the Confederation of British Industry, Telepliant reported that half of the city’s businesses will be asking employees to work from home to avoid commuter difficulties and other issues.

The games, which are being held in a east London industrial area, begin July 27 and run through August 12.

Telepliant noted that the city’s VoIP capabilities will enable many of its residents to work from home without sacrificing effectiveness or connectivity.

According to the CBI report, having workers do their jobs from home isn’t the only way employers are coping with the crush of visitor expected.

About half the companies will alter their business hours to accomodate days with heavy Olympic schedules, and a similar percentage will simply give their employees time off to enable them to attend events.

Posted in Business, technology, VoIP |

Voicent has analog phone line solution

Posted on June 22, 2012 | By Voicent Customer Service

It’s official–Voicent pretty much works with everything now.

We actually pretty-much always worked with everything. But, when old-fashioned voice modems started fading away, and the newest Microsot operating systems reduced or eliminated support for them, it became very difficult to get Voicent to work well on old-fashioned analog phone lines.

Voicent’s software uses VoIP (Voice Over Internet Protocol) to transmit and even generate telephone messages by ordinary desktop or laptop computers.

Voicent worked with analog phone lines but only through a voice modem, a near obsolete piece of equipment that is poorly supported by new Windows operating systems, such as Vista.

As a result, users with newer computers but telephone connections limited to old-fashioned landlines, cable company phone lines, extensions on older PBX systems, or analog-only VoIP services, such as MagicJack, Ooma and Vonage, were either unable to easily connect to Voicent’s automated communication software or experienced poor call quality.

Now, with the purchase of a widely available “Voice Gateway,” our installation wizard will guide analog-line users step-by-step, enabling them to effortlessly install, set up and begin using Voicent’s voice broadcasting, automated appointment reminders and other software.

Information and instructions on how to use Voicent on analog lines is available on the web. The company even recommends a specific manufacturer and model (Cisco’s SPA3102) for single-line users.

The Voice Gateway acts as a phone adapter, connecting the telephone network to the computer network and providing a bridge for voice calls to be transmitted.

Posted in Business, How to, Voicent, VoIP |

Front moves west in Florida’s Voicent-powered war on illegal signs

Posted on June 20, 2012 | By Voicent Customer Service

News reports indicate that the Voicent-led fight against illegal signs in Florida tourism communities is now moving west across the state.

Armed with Voicent software, officials up and down Florida’s east coast, from Jacksonville to Hollywood, are winning the war against illegal signs that are a blight on the beautiful views of tourist areas.

According to published and broadcast reports, officials in the city of Lakeland and in surrounding Polk County are considering employing Voicent’s BroadcastByPhone software to repeatedly call the telephone numbers on illegally posted signs.

Officials in the Broward County city of Hollywood, as well as officials in St. Johns County and other communities have reported reductions of 80 to 90 percent in the number of illegally posted signs along heavily traveled tourist routes, thanks to the use of Voicent software.

An article published Sunday in the Lakeland Ledger newspaper reported that Lakeland city as well as Polk County code enforcement officials are now considering using Voicent to control illegal signs.

According to the story, written by reporter Matthew Pleasant, officials are carefully considering how aggressively the signs should be controlled.

For example, should only commercial interests be pursued for illegal sign posting, or should school fundraisers and other volunteer organizations be kept from posting illegal signs as well?

In a report published on the web and broadcast on the Fox News affiliate station in Tampa, reporter Ken Suarez Monday reported that Polk County currently has a full-time code enforcement officer assigned to taking down illegal signs.

(See the Fox News Tampa video report about Voicent here.)

Suarez noted in his report that a single-line license for Voicent’s BroadcastByPhone costs only $299.

Posted in Business, Communication Best Practices, technology, Voicent |