Before release 6.4.1, the gateway can collect a sequence of digits that is ended with a pond # key. The pond key is usually necessary if you do not know the length of the digits, such as a password field. But for digits that length is know, such as an account number or social security number, it is much easier for a caller just to enter the digits without the pond key.

To specify that in your VXML file, use the following:

<dtmf>$digit:3</dtmf>

If you use IVR Studio, specify the length in the element property page:

Starting from release 6.4.1, you can do copy-paste to edit your call flow diagram. Simply select an action, and select Edit > Copy to copy an element and all its child elements. You can also use Control-C to copy.

Starting from release 6.4.1, you can use the built in Email Action to send an email from your IVR application. You no longer need to write a single line of code in order to do so.

The IVR: Voicemail to Email Sample is updated.