Monthly Archives: September 2009

Setup Agents in the Office for Predictive Dialing

i am still trying to get to grips with this dialler. we have a 4 line dialler system. there is also a remote client (which i assumed is for 1 person coming in remotely via the internet. How do i … Continue reading

Posted in Predictive Dialer |

Predictive Dialer remote client can’t see host

I’m using your predictive dialer and can’t get the remote host to see the Voicent Gateway where I’ve installed your predictive dialer (Agent Dialer) system First, I would try to ping the IP address of the system that you have … Continue reading

Posted in Predictive Dialer |

Comcast Digital Voice issues

I can’t get your auto dialer to work with my Comcast Digital Voice. I am using a voice modem to connect. It works sometimes and many times it does not. The modem is made for traditional analog phone lines. With … Continue reading

Posted in Predictive Dialer |