Monthly Archives: November 2012
Stop log creation – Call Center Solutions
Hi Voicent, Our call center generates a couple gigabits of logs every day, how can we stop them from being created to improve performance? One key problem with Call Centers is they amount of data they manage. When you have … Continue reading
Posted in Predictive Dialer
NexVortex SIP Trunk Setup
When you sign up for NexVortex you should be sent an email containing your setup configuration, you will need: Authorization User Authorization Password Proxy Server Domain SIP ID/User ID The authorization user and password are randomly generated strings. They are … Continue reading
Posted in Predictive Dialer, voip
Tagged nexvortex, sip trunk
National Association of Insurance Commissioners (NAIC) Sets Up Consumer Call Center in Aftermath of Superstorm Sandy
According to the Insurance Journal, the National Association of Insurance Commissioners (NAIC) are working cooperatively with state insurance regulators to help the victims of Superstorm Sandy. As a way to assist field calls and respond to residents’ needs, the NAIC … Continue reading
Posted in Call Center Software
Tagged call center, call center manager, call center software, call center solution