Monthly Archives: July 2013

Dynamically change SIP Trunk based on Area Code dialed

Posted on July 10, 2013 | By info

Hello Voicent, I run a debt collection organization and currently collect debt from 5 states. I would like a dialer that offers the ability to dynamically change the Caller ID on an outbound phone call to try and match the … Continue reading →

Posted in Predictive Dialer | Tagged , , , , , , , , , ,

Setup Predictive Dialer with ZohoCRM Screen Popup

Posted on July 1, 2013 | By Voicent Support

Our CRM is Zoho CRM and all the departments in the company use it to update lead information as the lead traverses through our business process. We have a collections department that is tasked with calling our defaulted clients. Each … Continue reading →

Posted in Call Center Software, Predictive Dialer |