Creating Campaigns Couldn’t Be Easier

Since we have released version 10 of Voicent’s Predictive Dialing software. The number 1 things our customer’s like telling us is how nice our interface is, and how easy it makes managing campaigns.

The way that we create campaigns within Voicent’s  Predictive Dialer is quite creative, and allows for extensive control over who, and when you call a customer. The big change that we have made is we allow our clients to craft basic to advanced CRM based search criteria, giving you a dynamic call list that goes up and down as your agents interact with the CRM record.

Below is an example image of a call list that will call contacts that have, not been called, reached an answering machine, failed to reach(busy tone), as well as their age is below a certain birth year.