Predictive dialing through multiple VOIP service

Dear sir, One of my client is looking for predictive dialer that can utilized the following dialers for his call center.

1. Skype
2. Google Call
3. Yahoo phone
4. Vonage phone
5. eyeBeam (a Sipn Dialer)

I checked your website, but could not find the detail about my question. Please contact asap. And also, where the server will be hosted and what infrastructure is required? The main requirement is to let the dialer dial throu any of the above mentioned dialer and connect the succsessful call to the available agent. The agent pool consist of 10 agents. awaiting for your reply.

Voicent predictive dialer (Agent Dialer) can use almost any VOIP service. For Skype, you need to use SkypeConnect, which is the standard based business service from Skype. For Vonage, all you need is to have Vonage soft phone feature. The exact configuration are shown in the following link SkypeConnect, Vonage.

For any other VOIP service, as long as the service is SIP based (most are), the configuration is similar. All you need to get is the VOIP account information (a.k.a SIP credential) for connection. For google voice and yahoo voice, they do not officially support SIP yet, so they cannot be used with Voicent software. (However, there are some web postings describe the steps (and download additional software) to configure how to use Google voice with X Lite. If you can get X Lite to work with Google Voice, you can configure Voicent to use google voice.)

Regarding the server location. Voicent is not a service company, we provide you with the software so you can set it up on any PC. Then configure the software to use the VOIP service you like. To find out more about the software, simple download the software and give it a try.