Monthly Archives: July 2011

Tips for improving VoIP Call Quality

Posted on July 29, 2011 | By Voicent Customer Service

Amit Kapoor, director of strategic technology advancement at Tone Software, offered suggestions for improving VoIP call quality in a recent Tech News World article. Kapoor suggested that VoIP quality issues are best identified by finding the “weakest link” in your VoIP “chain.” … Continue reading →

Posted in Business |

VoIP fees being argued before FCC

Posted on July 29, 2011 | By Voicent Customer Service

The Federal Communications Commission is accepting comment on a petition requesting that the FCC declare that Voice-over-Internet-Protocol (VoIP) traffic is identical to traditional telecommunications traffic for intercarrier compensation purposes. The comment period offers VoIP providers an opportunity to express  views … Continue reading →

Posted in Business |

Exactly how “easy” is easy?

Posted on July 28, 2011 | By Voicent Customer Service

QUESTION: “I’m a part-time web developer and full-time business owner. Your website has the word ‘easy’ in like every sentence. Please tell me exactly how easy it would be to have your software generate an automatic phone call whenever a … Continue reading →

Posted in Business, How to, technology |