Google takes its VoIP service International

Google Product Manager Pierre Lebeau has announced via a Google blog that Gmail users outside of the U.S. will soon be able to call any mobile phone or landline directly from Gmail.

Last year, Google offered that service within the U.S. Over the next few days, Google will open the service in 38 new languages.

International users will be able to make phone calls from Gmail, or other Google services such as Google+ that support Google Talk. You can call or video-conference with people for free over Google Talk, but you’ll have to pay to use Google Talk to chat with people on  conventional phones in other countries.

“You can now buy calling credit in your choice of four currencies (Euros, British pounds, Canadian dollars or U.S. dollars) and there are no connection fees, so you only pay for the time you talk,” Lebeau said. He continued, “To help reduce the cost of staying connected, we’re also lowering our calling rates to over 150 destinations around the world. For example, it’s now only $0.10 (or ?0.08) per minute to call mobile phones in the U.K., France or Germany (landlines are $0.02/min), $0.15/minute to call mobile phones in Mexico and $0.02/min to call any phone number in China and India. The complete list is available on our rates page.”

U.S. and Canadian users will be able to make free calls within their countries for the rest of 2011.

 

Posted in technology, VoIP |

MetroPCS to introduce VoIP service

MetroPCS will introduce carrier VoIP services next year, CEO Roger Linquist said today during a conference call with analysts.

MetroPCS will begin migrating its circuit-switched voice service over in the first quarter of 2012.

Linquist said moving to VoIP will allow MetroPCS to use its limited spectrum much more efficiently.

Posted in technology, VoIP |

Voicent releases version 8.0.7

Voicent’s latest version of its popular communication software adds several significant features.

Among the additions in 8.0.7:

  • The BroadcastByPhone autodialer now supports call transfer to specific agents or phone numbers based on specific campaigns. Previously, those settings were global, not campaign-specific.
  • The RemoteAgent connection wizard now automatically connects to the specified gateway.

Other changes include redesigns of Dialog windows and the status bar message ID pane to improve readability.

The latest release also includes minor bug fixes for the version 8 release–the first to include the broadcast SMS text-messaging tool–that was introduced in beta form in February of this year.

Posted in Business, SMS marketing, technology |