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Frequently Asked Questions (IVR Studio)

1. What's the difference between Standard Edition and Professional Edition?
2. Why do I get a message saying it failed to connect to Voicent gateway?


1. What's the difference between Professional Edition and Enterprise Edition?

The Enterprise Edition has the following features that are not in the Professional Edition:

1). Allows call transfer popup screen on a remote computer

2). Allows remote deployment

2. Why do I get a message saying it cannot connect to Voicent Gateway?

Please take a look at the troubleshooting guide from Help > Troubleshooting... from BroadcastByPhone program main menu.


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