Configure Phone Service To Use
Voicent software can use several phone services: VOIP phone service (such as SkypeConnect, Vonage Softphone, Callcentric, any SIP trunk provider, etc), PBX system with SIP extensions (like Cisco, Avaya, Asterisk, etc), or traditional analog phone service.
For testing purpose, it is easier to configure the software to use a VOIP service or PBX's SIP extension. For more details, please see Quick Start Guide, which also comes with the installation package. If you have enterprise edition, please take a look at Enterprise Edition Setup Guide also.