Monthly Archives: July 2011

How can a text message be interactive?

Posted on July 25, 2011 | By Voicent Customer Service

Purists will say “wait a minute, mobile text messages don’t have hyperlinks so they can’t really be ‘interactive.’ ” Purists can be so irritating, can’t they? That’s correct, of course, so why does Voicent describe its BroadcastBySMS text-messaging tool as … Continue reading →

Posted in SMS marketing |

Can Auto Reminder handle menu trees?

Posted on July 22, 2011 | By Voicent Customer Service

A user asks: Is it possible for Voicent’s Auto Reminder appointment reminder software to be set up to deliver messages to numbers that involve a multi-level phone menu tree? Specifically, the user wants Auto Reminder to dial a number, then … Continue reading →

Posted in Automated appointment reminders, Interactive Voice Recognition |

Is SMS marketing doomed?

Posted on July 21, 2011 | By Voicent Customer Service

As excited as we are about our new, automated SMS broadcast tool, we’re aware of concerns that dopey marketers will kill the golden goose of SMS marketing with spam. So, we’re joining the chorus of reputable SMS marketers in calling … Continue reading →

Posted in SMS marketing |