Tag Archives: samsung officeserv 7400

How to add more remote agents?

Adding new agents to an existing call center is a common task, but very simple. The steps in this article assume that you have the software already installed and that you have the appropriate license to support your total number … Continue reading

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Samsung Officeserv 7400 PBX “Failed.Line Unavailable”

We’re setting up auto dialer with a Samsung Officeserv 7400 pbx. We have the sip extensions, and we can see they are getting registered with Voicent Gateway. However, when we try and send out a broadcast, we keep getting “Failed.Line … Continue reading

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