Tag Archives: predictivedialer

Setting up Zoho Integration with Voicent Software

I already use Zoho CRM, is there a way for me to integrate that with Voicent’s dialer software? Voicent features a built-in integration option with Zoho CRM, making extremely easy to make use of your Zoho account along with Voicent … Continue reading

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Making the most of Agent Dialer’s answering machine detection and handling features

When I am predictive dialing can I have the program just skip answering machines or automatically leave a message? Voicent’s predictive dialer, Agent Dialer, can handle answering machines and voicemails in a couple of different ways. If you are most … Continue reading

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World’s Largest Debt Collection Operation Settles FTC Charges, Will Pay $3.2 Million Penalty

The world’s largest debt collector has been fined $3.2 million by the Federal Trade Commission. Expert Global Solutions(EGS) and its subsidiaries have agreed to stop harassing consumers with allegedly illegal debt collection calls. The law they violated was the number … Continue reading

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