Tag Archives: predictive dialer

Using Predictive Autodialer to Forward Live calls to VOIP IPBX

Posted on April 19, 2013 | By info

Instead of using the predictive autodialer and remote users, we want the predictive autodialer to forward the live calls to our VoIP IPBX (i.e. a specific number). This number is connected directly to the Sales agent queue and our Call … Continue reading →

Posted in Call Center Software, Developer, Predictive Dialer, voip | Tagged , , , , , ,

Samsung Officeserv 7400 PBX “Failed.Line Unavailable”

Posted on October 5, 2012 | By info

We’re setting up auto dialer with a Samsung Officeserv 7400 pbx. We have the sip extensions, and we can see they are getting registered with Voicent Gateway. However, when we try and send out a broadcast, we keep getting “Failed.Line … Continue reading →

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