IVR Tutorial Lesson 3: Overview

Lessons 1 and 2 implements the first three steps of the sample application. In this lesson, steps 4 and 5 are implemented.

1. The sample IVR application answers a call
2. Plays a welcome message, asking the caller to enter a password
3. If the password is incorrect, go back to step 2. If the caller has tried more than 3 times, log the caller ID and hang up the call
4. Asks the caller to record a voice message
   
5. Asks the caller to listen to the recorded voice message, press 1 to continue or press 2 to record again

Video: Record Voice Message

This lesson covers the following topics:

• Create a record element
• Create a choice element
• Listen to recorded message
• Test Lesson 3