Sending Start VXML file to gateway

Question:

I am trying to send a starting vxml file through the web interface. Is this somehow being overwritten by your “demo mode” forcing the demo message to be the starting VXML file?
Why cant I access the gateway without the autoreminer open? Doesn’t the gateway have a built in web server? Do I have to use the webserver attached to the autoreminder?

Answer:

1. The demo message is built into the product. It is independent of your starting VoiceXML file. So it will play the message always if you do not have a non-shareware license installed.

2. You should be able to access the gateway without AutoReminder. AutoReminder, BroadcastByPhone, and AgentDialer are all gateway applications. In this regard, it is the same as any application you developped.

3. Yes, the gateway has a builtin webserver (Tomcat). AutoReminder also has a simplified HTTP server builtin. You can interface with either one of them. Since the gateway is running as a Windows service, you should be able to access it anytime as long as your machine is on and the gateway is not stopped by you. Even if your AutoReminder is closed, you should be able to access the gateway web server.

To access the AutoReminder web server, you do need to have the program open.

To learn more about the gateway interface, please see the online tutorials.