Monthly Archives: December 2011
How do I make more simultanious calls
I would like to know how I can make more simultanious calls using Voicent? Voicent software is capable of making as many simultanious call as your hardware will allow. We have call centers with several hundred Agents operating large servers, … Continue reading
Posted in Agent Dialer, Auto Dialer, VOIP
Voicent Command Line for Dummies
I was wondering how to use Voicent’s command line interface. I am new to this and dont know much about DOS. To use Voicent from the command line: First open the command prompt. To do this, type: cmd.exe into the … Continue reading
Posted in General
Agent Dialer fields are scrambled during command line importing.
When I use the -import flag to import my csv, the fields become scrambled and inconsistant. In the event that more than the three standard fields are needed to display your .csv file, you will need to create a blank .aoc file, … Continue reading
Posted in Agent Dialer, General
Tagged columns, command line, fields, import