Monthly Archives: November 2007

Voicent IVR Blog

All posts and articles related to IVR Studio are posted under IVR Blog

Difference between IVR and CRM products

Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is … Continue reading

Auto dialer call in to record message

We have Purchased a 4 line Broadcast by Phone system. I know that one option for recording a message during the creation of a broadcast is to record the message by phone. Once you select the record by phone option … Continue reading