Category Archives: General
Perfect question for auto dialer
This is what I like to do. I will provide a list of customers that I want your program to call and a audio file that I also have will play when they answer the phone and if they hit … Continue reading
Posted in Auto Dialer, General
I cannot login to our app portal
When I click App portal login, I get a cant reach this page. Later on I figured it out that our VPN blocks access, I shut it off and can now access. Thank you
Posted in General
Multiple call transfers
If multiple end users press 1 to be transferred to an agent, and not enough agents are available, what happens? Are they placed in a queue? Are they informed about that, and the waiting time? It all depends on the … Continue reading
Posted in Auto Dialer, General, Product Usage