If your business depends on appointment reservations, then you know that your clients – who also lead very busy lives sometimes, forget about their appointments. This costs you revenue and causes disruptions in your schedule. You could remind them prior … Continue reading →

In all contact centers, the total amount of time spent on the phone by your agents against down time can distinguished the difference between a profitable business and the not so important one. The use of auto dialers revolutionized the … Continue reading →

If you have business with either professional or personal services, such as a massage therapy practice, salon, law firm, dentistry, coaching, etc. Then that would mean your time is precious, this indeed needs proper schedule on appointments, a miss meeting … Continue reading →