Monthly Archives: May 2010

Use dialer with Cisco Call Manager

Can we use BroadcastByPhone with a Cisco CallManager system? Yes, you could. Here are the information we found on cisco’s website. It is referring configuring a softphone. For Voicent, the settings should be the same. Each line configured in Voicent … Continue reading

Posted in Auto Dialer, VOIP |

Setup VOIP Call Transfer

How do i set up Call Transfer Using Call Centric Voicent Gateway has two call transfer mode (gateway > Setup > Options > Call Transfer): Transfer to another phone number Simply enter the phone number you want the call to … Continue reading

Posted in Installation, VOIP |

Message cutoff

message stops short after playing just a few words Please select Help > Troubleshooting… from the program main menu, and take a look at topics related to “message cutoff”. Basically, you need to check: 1. phone line quality 2. phone … Continue reading

Posted in Installation |