Category Archives: Installation

Installation Information

Failed to find Java Installation

Problem: Failed to start Voicent App Error Message: You do not have Java installed. (Free download available at Voicent Gateway cannot continue. Reason: Some Java 1.8 versions, when installed, do not include the necessary Windows Registry values Voicent app … Continue reading

Posted in Installation, Support |

Failed to unpack web server ROOT

During installation, the software will automatically unpack certain folders on your computer. The compressed file of the installation package is: C:/Program Files (x86)/Voicent/Gateway/webapps/ROOT.war This file will be automatically unpack and create a folder names ROOT. When the system failed to … Continue reading

Posted in Installation, Support |

Setup Voicent with Callwithus

Step 1: Register a Callwithus Account & Collect SIP Credentials In order to proceed you need to register and order a Callwithus service. You can do so here. Once you have registered you can now access your SIP credentials. Be … Continue reading

Posted in Gateway, Installation, VOIP |