Monthly Archives: November 2012
Automatic Long Distance Access Codes
I am evaluating your product for purchase to use for an appointment reminder system. Our telephone system requires callers to input a Long Distance access code in response to a tone prompt before the long distance call will complete. I’m … Continue reading
Posted in General
Single Call list with transfers
I am looking at expanding my outbound calling business and wanted to know if there is a way to submit a single call list for all my customers and programmatically select which wav file to play based on a customer … Continue reading
Posted in General
Tagged Auto Dialer, broadcastbyphone, Call Center Manager, IVR Studio
SPA3102 – 410 Gone SIP Message
When we were doing a setup for two SPA3102s in parallel mode, we ran into a weird problem. One would make a call while the other one would report ’410 Gone’, which we have never seen before. After our troubleshooting … Continue reading
Posted in General