Monthly Archives: April 2013

SPA3102 does not work, phone call has no audio

I set up the SPA3102 and followed the youtube video step by step, it works and calls, but the phone call message does not play. It is just silent, what am I missing? Setting up the Cisco SPA3102 is a … Continue reading

Help! Why is AutoReminder repeating each call three times! Each patient receives 3 reminders…

Today the system start repeat each call three times!!! Each patient receives 3 reminders. Please, check to see what is going on. This problem was previously discovered, by one of our customers, to be associated with the Windows Scheduler. The … Continue reading

Sending Appointment Reminders via Text

We currently do outbound dial for appointment reminders but would like to know what is required in accordance with your software in order to send appointment reminders via text. For example do we need to purchase an SMS finder? In … Continue reading