Monthly Archives: August 2022

Gateway API for cloud service

Hello! I’ve signed up for a trail of your services, and hoping that it can do what we need. Basically we have our own internal scripts that send us an email when one of our services is down, but we … Continue reading

Posted in Developer |

Multiple call transfers

If multiple end users press 1 to be transferred to an agent, and not enough agents are available, what happens? Are they placed in a queue? Are they informed about that, and the waiting time? It all depends on the … Continue reading

Posted in Auto Dialer, General, Product Usage |