Category Archives: Auto Dialer

BroadcastByPhone Information

Multiple call transfers

If multiple end users press 1 to be transferred to an agent, and not enough agents are available, what happens? Are they placed in a queue? Are they informed about that, and the waiting time? It all depends on the … Continue reading

Posted in Auto Dialer, General, Product Usage |

Setting up Government Covid 19 News Update

Hi! Due to the current world wide issue of Covid 19, we are looking for a solution that would allow us to send out updates to our local community regarding service updates, news updates etc to a pre-defined phone number … Continue reading

Posted in Auto Dialer, General |

Calculate minutes needed for auto dialer campaign

We are looking at a campaign that leaves messages and offers customers a chance to respond.  If we would place calls on perhaps 3000 per day with a 35 second message, and have an average of 10 responses, what would … Continue reading

Posted in Auto Dialer, General |