Category Archives: Technical Terms

Technical terms related to Voicent products

Predictive Dialer for international user

Posted on November 8, 2014 | By Voicent Info

I’ve got my own asterisk server, it have a specific dialplan along with a gateway gsm and few gsm card of brazilian providers, What I want to do is use your software but make calling trough my server. I mean, … Continue reading →

Posted in Agent Dialer, Gateway, General, Technical Terms | Tagged agent dialer, predictive dialer, progressive dialer

Voicent IVR Design for Ashley Furniture

Posted on October 31, 2014 | By Voicent Info

Voicent Custom IVR Project for Ashley Furniture Voice/SMS/Email integration with existing SQL database Business Requirements Ashley Furniture wishes to integration Voicent auto dialer, bulk sms text message and email software with existing SQL database to automated the notification process. Background … Continue reading →

Posted in Developer, General, IVR Studio, Technical Terms | Tagged automated call reminder, automated reminder system, Broadcast By Phone, business automation, ivr

IVR design

Posted on October 28, 2014 | By Voicent Info

We get about a 1000 call per month from jurors we have summons. Typically, they are exercising an exemption or informing of us a disqualification. Sometimes we can confirm the exemptions using data we have, or we ask them to … Continue reading →

Posted in Developer, FAQ, General, IVR Studio, Product Usage, Technical Terms, Text-to-Speech |